Privacy Policy
At Keko, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and how we protect it. By using our website or enrolling in our programs, you agree to the practices described below.
What Information We Collect
We may collect the following information when you interact with our website or enroll in a program:
- Parent/guardian name and email address
- Child's first name and age (for program placement)
- Payment information (processed securely via Stripe — we never store card details)
- Website usage data through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
- Process orders, program enrollments and payments
- Send booking confirmations, updates, and event reminders
- Improve our website, programs, and services
- Respond to your questions or support requests
Children's Privacy
Keko serves children aged 4–12. We collect only the minimum information needed (first name and age) to place children in the appropriate group. We do not collect personal data directly from children. All information is provided by a parent or guardian. Photos or videos taken during sessions are used only with parental consent, and faces are blurred to protect student privacy.
Third-Party Services
We use trusted third-party services to operate our platform, including Stripe for payment processing and analytics tools to understand how our website is used. These services have their own privacy policies and handle your data securely. We do not sell or share your personal information with third parties for marketing purposes.
Cookies
Our website uses cookies to improve your browsing experience and to collect anonymous usage data. You can disable cookies in your browser settings, though this may affect some website functionality.
Your Rights
Under the GDPR and Dutch privacy law, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing at any time
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us at info@kekolearn.com.